About Us
In home care, the support you can count on.
Founded in 2011 by a Mother & Daughter Duo Essential Care is locally owned and operated in the Illawarra region. As a family-owned business, we understand the importance of trust, reliability, and genuine support. Our mission has always been to make a real difference in the lives of those we care for—helping individuals stay safe, independent, and comfortable in their own homes. Having supported over 2,500 clients over the past 14 years and employing over 34 members of staff – we are part of the communities we serve.
As a family-owned business, we understand the importance of trust, reliability, and genuine support. Our mission has always been to make a real difference in the lives of those we care for—helping individuals stay safe, independent, and comfortable in their own homes.
At essential care, our mission is to keep our clients as independent as possible.
We achieve this by providing high quality care & support in the comfort of your home, offering our services across the Illawarra & Shoalhaven communities.
Our Services
Explore your options for in home care & support with your local, family owned provider.
Essential Care aims to achieve our home care goals by providing a flexible service at a day & time where possible to suit your needs.
Home Care Packages
NDIS
Veterans’ Home Care
Support Coordination
Senior Care
Residential Care Assistance
Why Choose Us
We provide support in a dignified & caring way
Individual
Because we are all unique, Essential Care recognises that each person will have different requirements. We will prioritise your needs and provide services to meet those specific needs with continuity of care and compassion.
Experience
Essential Care provides the most experienced and dedicated Support Worker available, that will best suit you. Our team have a range of skills including: dementia, disabilities, palliative and mental health experience.
Super Flexible
We believe that clients have a right to a Support Worker on a day and at a time that best suits them. We pride ourselves in ensuring clients have continuity of care and where possible will provide you with the same workers every time.
Let’s Talk
Our Approach
Our Home Care Process
Make Initial Appointment
Support Starts In Your Home
Feel Confident In Your Care
Frequently Asked
What can we help with today?
These FAQs aim to provide clarity on Essential Care’s offerings and address common questions potential clients may have.
Essential Care offers a range of services, including personal care (such as showering, dressing, and medication prompting), domestic assistance, meal preparation, transport, respite care, social support, nursing care, and support coordination.
Essential Care provides support to individuals requiring assistance to remain living in their own homes, including those with disabilities, seniors, and veterans.
To arrange services, you can contact Essential Care directly via phone or email, or fill out the service request form available on their website.
Yes, Essential Care is an approved provider for both the National Disability Insurance Scheme (NDIS) and Home Care Packages (HCP) levels 1-4.
Yes, Essential Care’s caregivers have experience in areas such as dementia, disabilities, palliative, and mental health care.
Essential Care primarily operates in the Illawarra region, from Austinmer to the Shoalhaven aread, including Wollongong and surrounding areas in New South Wales, Australia.
Essential Care focuses on providing high-quality, person-centered care by tailoring services to individual needs, ensuring flexibility, and maintaining continuity with regular caregivers.
Costs vary depending on the specific services required and individual eligibility for government subsidies or programs like the NDIS and Home Care Packages. It’s best to contact Essential Care directly for detailed information.
Essential Care strives to match clients with caregivers who best suit their needs and preferences, ensuring compatibility and comfort.
Essential Care encourages clients to voice any concerns or complaints. You can contact their office directly via phone or email, and they will address your issues promptly and professionally.
Essential Care currently employs 34 local people across roles from support workers, coordinators, office and administrative and more.
Essential Care has supported in excess of 2,500 people.
