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COMPASSION IS AT THE HEART OF OUR IN HOME SUPPORT SERVICES
At Essential Care, our mission is to keep our clients as independent as possible by providing high quality care and support in the home.
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STAYING HOME CAN BE VIABLE WITH ESSENTIAL CARE
We believe that home is where the heart is, and with the right support, staying in your own home is not just possible — it’s viable.
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MORE THAN A DECADE OF DEDICATED SUPPORT
As a family-owned business, we understand the importance of trust, reliability, and genuine support.
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PRIORITISE YOUR IN HOME CARE

Living to an Old age is the golden period of life, live a quality life

Our vision within the care &  support sector is for Essential Care be the provider of choice for all people requiring assisted care in their home. 

About Us

In home care, the support you can count on.

Founded in 2011 by a Mother & Daughter Duo Essential Care is locally owned and operated in the Illawarra region. As a family-owned business, we understand the importance of trust, reliability, and genuine support. Our mission has always been to make a real difference in the lives of those we care for—helping individuals stay safe, independent, and comfortable in their own homes. Having supported over 2,500 clients over the past 14 years and employing over 34 members of staff – we are part of the communities we serve.

As a family-owned business, we understand the importance of trust, reliability, and genuine support. Our mission has always been to make a real difference in the lives of those we care for—helping individuals stay safe, independent, and comfortable in their own homes.

At essential care, our mission is to keep our clients as independent as possible.

We achieve this by providing high quality care & support in the comfort of your home, offering our services across the Illawarra & Shoalhaven communities.

Our Services

Explore your options for in home care & support with your local, family owned provider.

Essential Care aims to achieve our home care goals by providing a flexible service at a day & time where possible to suit your needs. 

Home Care Packages

Our Home Care Packages provide personalised support to help you live independently and comfortably at home. From personal care and nursing to meal preparation, transport, and social support, we tailor our services to your needs, ensuring you receive the right care to enhance your well-being and quality of life.
Mother hugging daughter with down syndrome in kitchen

NDIS

Our Support Services provide compassionate assistance with daily activities, travel and transport support & community participation.
Therapist Comforting Suffering War Veteran During Individual Session

Veteran Care

Our Veteran Care services provide dedicated support to those who have served, ensuring they receive the care, respect, and assistance they deserve. We offer personalised support, including personal care, social connection, transport, meal preparation & more, tailored to enhance well-being and independence.

Support Coordination

We provide tailored support to help you navigate and maximise your plan across both Level 1 – Support Connection & Level 2 – Coordination of Supports.
Nurses take care in patient bed in home bed in home,Home care service.

Senior Care

Our Senior Care services provide compassionate support to help older adults maintain independence, dignity, and quality of life. From personal care and social support to transport, meal preparation, and personal care assistance. Whatever your needs are we will work together to ensure you can live your best life.

Residential Care Assistance

Our Residential Care Assistance services provide tailored support to enhance comfort, independence, and quality of life in a residential care setting. We can assist you with purchasing anything you may need (or love) from that special shampoo or a type of coffee you prefer to drink. We can also support you with attending appointments, or just take you out for a social meal or coffee.
My Aged Care Approved Provider Logo

Why Choose Us

We provide support in a dignified & caring way

Listening to our client’s needs ensures that they have a say in the care & support they receive.

Individual

Because we are all unique, Essential Care recognises that each person will have different requirements. We will prioritise your needs and provide services to meet those specific needs with continuity of care and compassion.

Experience

Essential Care provides the most experienced and dedicated Support Worker available, that will best suit you. Our team have a range of skills including: dementia, disabilities, palliative and mental health experience.

Super Flexible

We believe that clients have a right to a Support Worker on a day and at a time that best suits them. We pride ourselves in ensuring clients have continuity of care and where possible will provide you with the same workers every time.

Let’s Talk

Essential Care Support Workers on a Social excursion with Senior client

Our Approach

Our Home Care Process

Make Initial Appointment

1st Step

Support Starts In Your Home

2nd Step

Feel Confident In Your Care

3rd Step

Frequently Asked

What can we help with today?

These FAQs aim to provide clarity on Essential Care’s offerings and address common questions potential clients may have.

Essential Care offers a range of services, including personal care (such as showering, dressing, and medication prompting), domestic assistance, meal preparation, transport, respite care, social support, nursing care, and support coordination.  

Essential Care provides support to individuals requiring assistance to remain living in their own homes, including those with disabilities, seniors, and veterans. 

To arrange services, you can contact Essential Care directly via phone or email, or fill out the service request form available on their website.

Yes, Essential Care is an approved provider for both the National Disability Insurance Scheme (NDIS) and Home Care Packages (HCP) levels 1-4.

Yes, Essential Care’s caregivers have experience in areas such as dementia, disabilities, palliative, and mental health care.

Essential Care primarily operates in the Illawarra region, from Austinmer to the Shoalhaven aread,  including Wollongong and surrounding areas in New South Wales, Australia.

Essential Care focuses on providing high-quality, person-centered care by tailoring services to individual needs, ensuring flexibility, and maintaining continuity with regular caregivers.

Costs vary depending on the specific services required and individual eligibility for government subsidies or programs like the NDIS and Home Care Packages. It’s best to contact Essential Care directly for detailed information.

Essential Care strives to match clients with caregivers who best suit their needs and preferences, ensuring compatibility and comfort.  

Essential Care encourages clients to voice any concerns or complaints. You can contact their office directly via phone or email, and they will address your issues promptly and professionally.

Essential Care currently employs 34 local people across roles from support workers, coordinators, office and administrative and more. 

Essential Care has supported in excess of 2,500 people. 

Essential care support worker with aged care client with walking frame

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